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PRIVACY & COOKIE POLICY

We collect information that you provide directly to us, such as:

  • Name, address, email, phone number;

  • Enquiry or quotation details;

  • Contact form submissions.

We also collect technical data automatically, such as:

  • IP address

  • Browser type

  • Pages visited

Cookies and similar technologies may be used to collect this data.

3. How We Use Your Information

We use your information to:

  • respond to enquiries and provide quotes

  • improve and personalise your experience

  • communicate updates, promotions, or service changes

  • comply with legal obligations

4. Cookies

Cookies are small files stored on your device that help the Site operate and improve your browsing experience. We may use:

  • Essential cookies – necessary for site operation

  • Performance cookies – to analyse how the site is used

  • Functional cookies – to remember preferences

You can manage or disable cookies through your browser settings, but this may affect Site functionality.

5. Sharing of Information

We may share data with:

  • service providers assisting us (e.g., web hosting);

  • legal authorities if required by law.

We do not sell or rent personal information to third parties.

6. Data Security

We take reasonable measures to protect your data from unauthorised access or loss. However, no internet transmission is 100% secure.

7. Third-Party Links

Our Site may include links to other sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from minors.

9. Your Rights

Depending on your country, you may have rights to access, correct, or delete your personal information. Contact us to exercise those right

10. Contact

If you have questions about these Terms, contact us at:
Email: advice@kennethcharles.co.uk

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